Shipping Policy
This Shipping Policy outlines our order processing, delivery timelines, and shipping procedures for orders placed on the platform.
Effective Date: 01-Jan-2026
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Locations
We currently ship across India. Delivery to remote or rural locations may take additional time depending on courier service availability.
3. Estimated Delivery Time
Estimated delivery time is typically 3–7 business days from the date of dispatch. Delivery timelines may vary due to factors beyond our control, including weather conditions, courier delays, or regional restrictions.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Any promotional free-shipping offers are subject to terms and conditions.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status of your package.
6. Delays & Exceptions
While we strive to deliver orders on time, unforeseen delays may occur due to courier issues, natural events, or operational constraints. We are not responsible for delays caused by external service providers.
7. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact our support team within 48 hours of delivery with relevant order details and photographs, where applicable.
8. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not liable for delivery failures caused by incorrect or incomplete addresses provided at the time of checkout.
9. Contact Information
For any questions regarding shipping or delivery, please reach out to our customer support team using the contact details available on our website.